[DOWNLOAD] ~ Organizational Culture in the Restaurant Industry: Implications for Change (Report) * by Communications and Conflict Journal of Organizational Culture ~ eBook PDF Kindle ePub Free

eBook details

• Title: Organizational Culture in the Restaurant Industry: Implications for Change (Report)
• Author : Communications and Conflict Journal of Organizational Culture
• Release Date : January 01, 2009
• Genre: Business & Personal Finance,Books,
• Pages : * pages
• Size : 275 KB

Description

INTRODUCTION Employee perspective with regard to organizations has been shown to have effects on the success of the organizations. Having employees with appropriate attitudes will enhance the probability for success in any company in any industry (Davidson, 2003). Organizations with a strong sense of customer orientation have also shown greater levels of customer satisfaction (Schneider & Bowen, 1993). The restaurant industry has a greater likelihood of being influenced by employee actions than other industries, because of its labor-intensive nature and the high level of interaction between the employees and customers (Davidson, 2003; Seidman, 2001).

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